Extra-community orders may be subject to VAT, Import Customs Duties or other country-specific taxes, payable by the recipient upon receipt and return of the order in the country of destination

Countries	Shipping cost
Continental Portugal	5€
Portugal Islands	15€
Spain	10€
Spain- Balearic Islands	15€
Gibraltar / Spain- Canary Islands / Ceuta	20€
Spain- Melilla	35€
Europe	20€
Andorra / Switzerland / Norway	40€
North America/ UK	35€
Brazil	32€
Rest of the World	40€

🔄 Exchanges & Returns

At Kaoâ we want you to be satisfied with your purchase. However, if it does not meet your expectations, you may return the items within 14 days of receipt, provided that they meet the following conditions:

Not worn or washed;
With all original tags and features intact (including security tag, if applicable);
Complete, including all accessories or items that came with the order;
Properly packed (see below).

How to Proceed

Request your return by email to returns@kaoaofficial.com, stating the order number and the items to be returned.
Return shipping costs are the customer’s responsibility.
If the return is not due to defect or non-conformity:
- Initial shipping costs will not be refunded;
- Any customs duties paid will not be refunded.

Proper Packaging

To ensure returned items arrive in perfect condition, please pack them properly:

Whenever possible, reuse the original box;
Avoid thin paper bags or plastic bags, which do not provide sufficient protection;
Use a sturdy box or envelope, folding garments carefully.

⚠️ Kaoâ reserves the right to refuse refunds for items damaged due to inadequate packaging.

International Returns

All returns sent from outside the European Union must be clearly marked as “Return of Goods” on customs documentation and the shipping label.
The declared value must be €0 or “no commercial value”.
⚠️ If the return is not correctly declared and customs charges are billed to Kaoâ, these costs will be deducted from the refund amount.

Refunds & Vouchers

Once the items are received and inspected, the refund will be processed within a maximum of 15 business days, using the same payment method as the original purchase.
For exchanges, refunds may be issued as a voucher valid for 12 months.
Items purchased with a voucher and later returned will always be refunded with a new voucher.

Damaged or Defective Items

If you receive a defective or non-conforming item, Kaoâ will arrange collection at an address of your choice (within the original shipping country, excluding islands).
In such cases, all shipping costs will be covered by us.

Important Notes

Custom or made-to-order pieces are not eligible for return or exchange.
Failure to claim the order or refusal to pay customs duties does not entitle the customer to a refund.

CAMEL WOOL COAT

€299,00

KaoaCoats0178XSS

Size Guide

This camel wool coat is the essential piece for those seeking sophistication and modernity in everyday wear. With a structured cut and impeccable drape, it features wide lapels, double-breasted front closure, and an adjustable belt that enhances the silhouette. Shoulder and cuff details add an elegant and timeless touch, making it perfect for layering in urban and refined looks. Ideal to wear both open or belted, offering versatility for any occasion.

True to size, choose your usual size
Model is 172 cm tall and wears size XS/S

Country of manufacture: Portugal
Composition: 60% Wool 40% Viscose
Color: Camel

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CAMEL WOOL COAT

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